Delete your Trebia account

Deleting your account does not always stop your subscription. Cancel it before deleting your account:

• Subscription taken on iPhone (App Store): Settings, then your name, then Subscriptions. Deleting your account does not stop it.
• Subscription taken on Android (Google Play): Play Store app, your profile picture, then Payments & subscriptions, then Subscriptions. When you delete your account, we also ask Google Play to cancel it; check afterwards that the cancellation appears.
• Subscription taken on trasimene.com: your Trebia account area, “Settings” section, “Manage my subscription” button. Deleting your account does not stop it.

1. Open Trebia and go to the “My Account” tab.
2. Open your profile: your name, at the top of the page.
3. At the bottom of the page, choose “Delete my account”.
4. Confirm. If you sign in with a password, the app asks you for it.

1. Sign in to your Trebia account.
2. Open “Settings”.
3. In “Danger zone”, click “Delete my account”, then confirm.

Sign in to Trebia

As soon as you confirm, you are signed out on all your devices and we erase:

• your VPN access and your connection history (server used, connection times);
• your newsletter sign-up, if you had requested it.

After 30 days, your account record (email address, name, settings) is erased in turn.

• Your payment history (date, plan, price, store used).
• The messages you sent to support.
• Your answers to our feedback surveys, detached from your identity.

Only your Trebia account is deleted. An account created with the same address in another of our apps stays active: delete it from that app.

Write to contact@trasimene.com from your account's email address, stating that it concerns Trebia. We will process your deletion request.